Privacy Policy

Your Privacy Matters to Us

RubiX, a travel operating system operated by Sense7 Creative Labs LLP ("we," "us," "our," or "Company"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.rubixstack.com (the "Site") and use our services (collectively, the "Services"). Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our Services, and information from third-party sources.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Services
• To process transactions and send transactional communications
• To respond to your inquiries, requests, and provide customer support
• To send you marketing communications (with your consent where required)
• To personalize and improve your experience with our Services
• To analyze usage patterns and enhance our Services
• To detect, prevent, and address fraud, security issues, and technical problems
• To comply with legal obligations and enforce our Terms of Service

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for the performance of a contract with you
• Legal obligation: Processing is necessary to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or those of a third party

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw your consent at any time where processing is based on consent

To exercise any of these rights, please contact us at the email address provided below. We will respond to your request within a reasonable timeframe as required by applicable law.

8. Marketing Communications and Opt-Out

You may opt out of receiving marketing emails from us by clicking the "unsubscribe" link in any marketing email we send, or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your account or Services.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Services. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings. Types of cookies we use include:

• Essential Cookies: Necessary for the operation of our Services
• Analytics Cookies: Help us understand how visitors interact with our Services
• Marketing Cookies: Used to deliver relevant advertisements

10. Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page with a new effective date. Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: